Welcome to Bilal Stationery. These Terms & Conditions govern your use of our website and any orders or purchases made through it. By accessing the website or placing an order, you agree to these terms.
Bilal Stationery is a stationery and supplies store based in Irbid, Jordan, providing a variety of stationery, school, university, office and related products.
We aim to provide accurate descriptions, images and information for the products displayed on our website. Product colors, packaging or appearance may vary slightly from the images shown.
All products are subject to availability. We reserve the right to update, replace or remove products from the website at any time without prior notice.
Prices displayed on the website are shown in Jordanian Dinars (JOD), unless otherwise stated. We make every effort to ensure prices are accurate; however, errors may occasionally occur.
If an incorrect price is displayed, we reserve the right to correct it and contact the customer before completing the order.
Submitting an order through the website does not automatically guarantee acceptance. An order may be confirmed based on product availability, delivery information and other relevant order details.
We reserve the right to refuse or cancel an order in cases including incorrect information, unavailable products, pricing errors or suspected misuse of the website.
Available payment methods will be displayed during checkout. Customers are responsible for providing accurate billing and payment information.
Where online payment services are used, payment information may be processed securely by third-party payment service providers. Bilal Stationery does not necessarily store complete payment card information.
Delivery availability, fees and estimated delivery times may vary depending on the customer's location and the order.
Any estimated delivery time is provided for guidance and may be affected by traffic, weather, order volume or other circumstances beyond our reasonable control.
If store pickup is available, customers may be required to provide their order information when collecting the order.
If you receive an incorrect, damaged or defective product, please contact us as soon as possible using the contact details published on our website or official social media pages.
Eligibility for returns or exchanges may depend on the condition and nature of the product and will be handled in accordance with our applicable store policy and Jordanian consumer protection requirements.
Certain customized, printed, personalized, opened or used products may not be eligible for return or exchange unless they are defective or supplied incorrectly.
Customers are responsible for providing accurate information when placing an order, including name, phone number, delivery address and any other information required to complete the order.
Bilal Stationery is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
You agree not to misuse the website, attempt unauthorized access, interfere with its operation or use it for fraudulent or unlawful purposes.
Website content, including text, graphics, logos, photographs and other materials belonging to Bilal Stationery may not be copied, reproduced or used for commercial purposes without prior authorization.
Third-party brands, trademarks and product images remain the property of their respective owners.
We make reasonable efforts to keep the website accurate, available and secure. However, we do not guarantee that the website will always operate without interruption, technical errors or temporary service disruptions.
To the extent permitted by applicable law, Bilal Stationery will not be responsible for indirect or consequential losses resulting from misuse of the website or circumstances beyond our reasonable control.
We may update these Terms & Conditions from time to time. Any updated version will be published on this page and will become effective when posted.
These Terms & Conditions are governed by the applicable laws and regulations of the Hashemite Kingdom of Jordan.
For questions regarding an order, product or these Terms & Conditions, please contact Bilal Stationery through the contact information provided on our website or through our official social media channels.